Returns & Exchanges

At Brown Sugar Babe, we want you to glow with confidence; if you are not completely satisfied with your purchase, we offer a 30-day return window for most products. Please ensure items are in their original packaging to qualify for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to start the process.

2

Pack Your Items

Securely place the unused items in their original boxes and include a copy of your packing slip inside the parcel.

3

Ship It Back

Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned beauty products, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing